Shipping Policy & Return Policy

Shipping Policy and Return Policy

Processing and Delivery

• Processing time: We strive to process and ship all orders within 1-2 business days.
• Local Collection: Local collection is possible by arrangement. See our contact page for more information. This can help save shipping costs.
• Delivery times: Delivery times may vary depending on the shipping method and destination selected. After shipping your order, you may receive tracking information upon request.

Shipping Methods and Fees.

• Shipping options: At checkout, we offer several shipping options. The cost depends on the product and shipping method you choose.
• Free Shipping: Orders over €100 will be shipped without shipping costs to the customer.
• Customs duties: The customer is responsible for any additional customs duties or taxes imposed by the destination country.

Return Policy

General Return Terms and Conditions

• Return period: Returns are accepted within 14 days of receiving the product.
• Prerequisites: Product must be in original condition, including packaging and tags. Used, damaged or incomplete products are not eligible for returns.

Return Process

• Application: Please contact us at support@bitcoinstuffstore.com To request a return. Please include your order number, reason for return and any relevant details.
• Instructions: We will give you instructions on how to return the product.

Refund

• Processing: Upon receipt and inspection of the returned product, we will proceed with a refund. Refunds will be processed through the original payment method.
• Exceptions: Shipping costs will not be refunded unless the product is defective or there has been an error on our part.

Comments

• Traceable Shipping Method: We recommend using a trackable shipping method when returning products to avoid any disputes.
• Refusal or Partial Reimbursement: Products that do not meet the return conditions may be refused or qualify for a partial refund

For more information on how we handle your personal information, please see our Privacy policy.

Also check out our Terms and conditions for additional information.